If you are shopping from outside the United Kingdom and the European Union, you will be required to pay duties upon receiving your parcel. It is a standard procedure and we do our best to make it as easy and straightforward as possible.
ROYAL MAIL & USPS
- Parcels weighting under 16oz/450g (approximately 1-2 pieces of jewellery) and with value under £500 are exempt from duty.
- Duty need to be paid for all parcels weighting above 16oz/450g and valued over £500.
FedEx, DHL, UPS
Duty need to be paid for all parcels before or upon delivery of your parcel. Once your order ships you will receive an email or sms with the duties invoice by the courier company. The conditions and due dates for your payment will be specified on the invoice, as they are different in every country and state.
We manually calculate duty for all international (outside UK and EU) orders. If you would like to find out how much duty you would need to pay, please email us at firstname.lastname@example.org.