UK & EU
Your post—Brexit shopping experience on kaykonecna.com remains the same as it had been until 1 January 2020. Our prices and shipping costs are inclusive of everything and you will not be charged any extra fees upon delivery.
We have two studio locations, one in London (United Kingdom) and one in Trencin (Slovakia). Orders with a delivery address in the UK will be fulfilled from our London location and orders with a delivery address in Europe will be fulfilled from our Trencin location. We will do this automatically on our end. You will therefore not be charged any extra fees and your order will not be passing through customs.
You can pay in your chosen currency. Select it in the top left corner.
USA & REST OF THE WORLD
If you are shopping from outside the United Kingdom and the European Union, you will be required to pay duties upon receiving your parcel. It is a standard procedure and we do our best to make it as easy and straightforward as possible.
ROYAL MAIL & USPS (standard international shipment)
- Parcels weighting under 16oz/450g (approximately 1-2 pieces of jewellery) and with value under £500 are exempt from duty.
- Duty need to be paid for all parcels weighting above 16oz/450g and valued over £500.
FedEx, DHL, UPS (courier shipment)
Duty need to be paid for all parcels before or upon delivery of your parcel. Once your order ships you will receive an email or sms with the duties invoice by the courier company. The conditions and due dates for your payment will be specified on the invoice, as they are different in every country and state.
We manually calculate duty for all international (outside UK and EU) orders. If you would like to find out how much duty you would need to pay, please email us at firstname.lastname@example.org.